If your order has not yet been dispatched, you can contact us at hello@pixieandpeach.co.uk to request a cancellation.
However, once your order has been dispatched, we are unable to cancel it, as it is already in transit with the courier.
In such cases, you may return the item once it has been delivered, in accordance with our Returns Policy.
In some cases, we can assist with order modifications. If you need to change product details or the shipping address after placing an order, please contact our customer service team at support@pixieandpeach.co.uk as soon as possible. We’ll do our best to accommodate your request, but please note that changes may not be possible once your order has entered the shipping process.
Creating an account makes your shopping experience smoother and lets you track your orders easily, but you can also check out as a guest without registering.
We’re very sorry if this happens. Please contact at hello@pixieandpeach.co.uk right away with your order number and photos of the item, and we’ll arrange a replacement or refund as quickly as possible.
Please check your spam or junk folder. If you still can’t find it, contact our team at hello@pixieandpeach.co.uk, and we’ll resend it for you.
Yes, we ship to most countries worldwide.
Delivery times and shipping costs vary by destination and will be calculated at checkout.
For full details on delivery methods, estimated times, and costs, please visit our Shipping & Returns.
Once your order has been dispatched, you will receive a tracking number via email. Simply click Here and enter the tracking number to see the latest status of your delivery.
Orders are typically dispatched within 24 hours.
Standard delivery takes 5–8 working days after dispatch.
Please allow additional time for remote or international destinations.
If your order hasn’t arrived within the estimated timeframe, please contact us at hello@pixieandpeach.co.uk with your order number. We’ll help track it down and resolve any issues with the courier.
If your order hasn’t been shipped yet, we may be able to update the address. Please email us as soon as possible.
We offer a range of secure and flexible payment options to suit your needs. You can choose from all major credit and debit cards, PayPal, Google pay, Apple Pay and Klarna, ensuring a smooth checkout experience tailored just for you.
After completing your order, you’ll immediately receive an order confirmation email with all your order details. This email serves as your receipt and confirms that your order is being processed. Be sure to check your inbox, including spam or junk folders. If you don’t receive, don’t hesitate to contact us.
Make sure you’re logged into your account and that the items in your cart are full-price.
Discount codes cannot be combined with sale or promotional items, and may have expiration dates.
International orders may be subject to customs duties and taxes. These fees vary by country and are the responsibility of the customer. Pixie & Peach has no control over these charges. For estimates, please contact your local customs office.
All UK prices include VAT. For orders shipped outside the UK, local taxes may apply at import.
Yes, we ship to most countries worldwide.
Delivery times and shipping costs vary by destination and will be calculated at checkout.
Yes! If the item is in stock, we’ll be happy to arrange an exchange. Just contact us to get started.
We will process your refund within 48 hours after receiving and inspecting your returned item, following this it may take up to 7-10 working days to show up in your account depending on your bank. In some cases you may need to check back to your original order date to see the refund. You’ll receive your refund as soon as we confirm the item is in good condition.
To start a return or exchange, email our customer service team at hello@pixieandpeach.co.uk to request a return authorization. They’ll guide you through each step with clear instructions to ensure a smooth and hassle-free experience. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
| XXS | XS | S | M | L | XL | XXL | |
| UK | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| EU | 32 | 34 | 36 | 38 | 40 | 42 | 44 |
| US | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
| XXS 6 | XS 8 | S 10 | M 12 | L 14 | XL 16 | XXL 18 | |
| Bust | 84 | 87 | 90 | 95 | 100 | 105 | 110 |
| Waist | 64 | 67 | 70 | 75 | 80 | 85 | 90 |
| Hips | 97.5 | 100.5 | 103.5 | 108.5 | 113.5 | 118.5 | 123.5 |
| Arm | 58 | 59 | 60 | 61 | 62 | 63 | 64 |
| XXS 6 | XS 8 | S 10 | M 12 | L 14 | XL 16 | XXL 18 | |
| Bust | 33.1 | 34.3 | 35.4 | 37.4 | 39.4 | 41.3 | 43.3 |
| Waist | 25.2 | 26.4 | 27.6 | 29.5 | 31.5 | 33.5 | 35.4 |
| Hips | 38.4 | 39.6 | 40.7 | 42.7 | 44.7 | 46.7 | 48.6 |
| Arm | 22.8 | 23.2 | 23.6 | 24 | 24.4 | 24.8 | 25.2 |
CHEST: MEASURE AROUND THE FULLEST PART OF THE BUST, WHILE WEARING A BRA THAT FITS.
WAIST: MEASURE AROUND THE NARROWEST PART OF THE WAIST.
HIPS: MEASURE AROUND THE FULLEST PART OF THE HIPS.
ARM LENGTH: MEASURE FROM THE SHOULDER POINT DOWN TO THE WRIST BONE.INSIDE LEG: MEASURE FROM THE TOP OF THE INSIDE LEG DOWN TO THE FLOOR.
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